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ugo Support Center
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ugo Support
Categories
Knowledge Base
- Announcements Release notes, business days, etc.
- Setup Guide ★ Basic information to help you get started, such as how to assemble and pack ugo.
- ugo Manual This page describes the product specifications and basic settings for ugo. Please be sure to read it before using ugo.
- Command Usage Guide This section provides individual explanations for the commands and other items that are set as "ugo's recommendations" in the command picker.
- Schedule Function This section explains the scheduling function that allows you to automatically run Flows at set times. Let's get started with automating ugo's oper...
- AI Auto-Conversation Function This section explains ugo Pro's AI-powered automated conversation function, which uses various tools based on an AI agent to appropriately answer c...
- FAQ Frequently asked questions regarding how to care for your ugo, communication, what to do if you forget your password, etc.
- Troubleshooting Please check here if you are experiencing any problems.
- Tutorials Tutorials on how to set up the various ugo functions.
- Learn about the Map Navigation Function Explanation of how to use the map navigation function.
- Options Information about optional products.
- ugo mini (Evaluation Version) Information about the ugo mini currently being used as a verification and evaluation device can be found here.
Promoted articles
- [Advance Notice] ugo Portal System Maintenance Announcement (2026/05/26)
- [Resolved] Regarding the outage and resolution of the ugo Portal operation screen (2026/5/01 12:50)
- Regarding the inconsistency in the display of ugo online status on the operation screen and the provision of recovery functions (2026/04/23)
- Notice regarding changes to command types, such as the "Flow Repeat" command (2026/04/15)
- [Important] How to switch to the SkyWay V2 compatible operation screen after updating to ugo OS v4.4.0 (2026/04/06)
- [Important Notice] Service termination for some robot models, and a request to change network settings (whitelist) and update the OS (v4.4.0) due to the WebRTC platform switch (2026/03/23)
- Notice Regarding Changes to the Command Type of the "Position Adjustment" Command (2026/03/12)
- ugo OS Ver. 4.5.2 [2026.05.18]
- ugo OS Ver. 4.5.1［2026.04.27］
- ugo OS Ver. 4.5.0［2026.04.15］
- ugo OS Ver. 4.4.0［2026.04.06］
- ugo Portal Ver.1.17.5 [2026.06.03]
- ugo Portal Ver. 1.17.3～1.17.4［2026.05.13］
- ugo Portal Ver. 1.17.2 [2026.04.23]
- ugo Portal Ver. 1.17.1 [2026.04.15]
- ugo Portal Ver. 1.17.0［2026.04.06］
- [ugo Pro] Manufacturing date: April 2026 ~
- Activity Reports and Health Check
- Low Battery Notification Function
- Zone settings
- Move to Map Point
- Routed Movement
- Position Adjustment / Partial Map
- Map Editor Features
- How to use the "Change Safety Margin" command
- Object Detection Function
- Scheduling function: Let's get started with ugo's "automated operation"
- How to set up notifications
- Troubleshooting route-specified travel and destination-specified travel
- What is ugo × LiLz Integration? (Meter Reading AI 'LiLz Gauge')