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ugo Support Center

Report Management

  • Updated

In report management, you can view recorded data such as photos and videos taken with ugo as reports.

 

◆ Table of Contents

 

◆ How to open the report list screen

① Click "Report Management" in the menu on the left side of the ugo Portal screen.

 

② The "Report List" screen shown in the diagram below will open, displaying a list of reports.
*If one or more records are registered, the report details will be displayed on the list screen.

 

◆ Report List screen

  Item Explanation
① Location Information You can view reports for all buildings within your organization, or filter them to display only reports for specific buildings.
② Search button

You can refine your report search criteria. 

Please refer to the search criteria for details.
③ Export

You can export report content for a specified period as a CSV or Excel file, or export all images and videos from the report at once.


See below for details:
• Exporting reports in Excel format
• Downloading images and videos from reports in bulk
④ Creation date The report creation date and time are displayed.
Clicking the [Creation Date and Time] header allows you to change the report's display order to ascending or descending.
Building The name of the building where ugo, who created the report, works will be displayed.
Floor The floor name of the building where ugo was located when the report was created will be displayed.
If the report was created using Flow, the floor name of the building to which Flow is associated will be displayed.
Robot The name of the ugo that created the report will be displayed.
Business When you create a report in Flow, its name will be displayed.
When you take a photo or video from the action menu on the operation screen, the name of the task will not be displayed, and a hyphen will be shown instead.
Type The label set in the parameters of the "Start Task" command, either "Standing Guard" or "Patrolling," will be displayed.
There is no difference in functionality, but it will be one of the criteria when searching in the report list.
If you take a photo or video from the action menu on the operation screen, it will uniformly be displayed as "Standing Guard."
Result

The status will be displayed as either [Normal] or [Abnormal].

  • Normal: If photo/video capture, image/video capture using Flow or WorkPlan, and meter reading were successfully completed.
  • Abnormal: If an error occurred during meter reading.


*This does not indicate whether there are abnormalities in the image/video or meter reading results, or whether a threshold alert is present.
Caller
  • Flow, WorkPlan, Photo/Video Shooting: The name of the operator who performed the action is displayed.
  • Flow via Schedule Function: The schedule name is displayed.

 

■ Search Criteria

By setting search criteria for each item, you can display only the relevant reports in the [Report List].
The items you can set in the search criteria differ depending on whether the location is all buildings or individual buildings.

• You can set multiple search criteria simultaneously.
• Filtering will be performed immediately after selection.
• The search criteria you have set will be displayed in a list at the top of the [Report List] screen.
　
*Pressing the delete button will remove the specified search criteria.

 

For all buildings

  Item Explanation

①

Type

 Select one of the four types to narrow down your search: "All," "Patrol," "Standing Guard," or "Cleaning."

*The report type is set using the parameters of the "Start Task" command.

②

Result

 You can choose one of five options: "Normal," "Abnormalities detected," "Device not found," "Error," or "Completed."

③

Start date

 You can set the start date and time for the reports to be displayed.

④

End date

 You can set the end date and time for the reports to be displayed.

⑤

Specify period

 After specifying the [Start Date] and [End Date], clicking will filter the report to show only the results for the specified period.

 

In the case of individual buildings

 

  Item Explanation

①

Floor

 We will filter the results by the floor name of the building where ugo was located when he created the report.

②

Robot

 Filter the report by the name of the ugo that created it.

③

Business

 Filter by Flow name.

④

Type

 Select one of the four types to narrow down your search: "All," "Patrol," "Standing Guard," or "Cleaning."

*The report type is set using the parameters of the "Start Task" command.

⑤

Result

 You can choose one of five options: "Normal" "Abnormalities detected," "Device not found," "Error," or "Completed."

⑥

Start date

 You can set the start date and time for the reports to be displayed.

⑦

End date

 You can set the end date and time for the reports to be displayed.

⑧

Specify period

 After specifying the [Start Date] and [End Date], clicking will filter the report to show only the results for the specified period.

 

◆ How to check the report

By clicking on the report you want to view from the report list on the report management screen, you can see the recorded photos, videos, and report contents.

 

item

 explanation

①

Report ID

 This is a unique ID assigned to the report.

②

Edit icon

 You can edit the text in the "Details" section of the "Report Details."
This can be used as a memo.
For meter readings, you can edit the numerical values ​​of the readings. 
Please refer to the report editing function
for details .

PDF output icon

 The [Report Details] page will be output in PDF format.
You can view the same content as the Report Details in PDF format.
For details, please refer to the Report PDF Output function .

Download button

 Download all images and videos from the report in ZIP format.

For instructions on how to download all images and videos from the reports displayed on the [Report List Screen], please refer to the following page: Downloading images and videos from reports in bulk.

Delete icon

 The report will be deleted.
Please note that deleted reports cannot be recovered.
For details, please refer to the instructions on how to delete a report .

③

Header

 This information is identical to the information displayed on the [Report List Screen].

④

Report details

This displays various images and videos taken and recorded with ugo.

- Images/videos taken with ugo
- Meter reading images and reading results performed by ugo mini (LiLz Gauge / hakaru.ai)
- Data acquired from IoT devices
- Images/videos taken by ugo mini with its thermal camera
*Clicking on an image taken with the thermal camera will enlarge it and allow you to check the temperature on the image.
　For details, please refer to the [ugo mini] Thermal Camera Function .

Acquisition date and time

 This is the date and time that ugo took and acquired various images/videos and data.

Event Name

 The text set in the "Checkpoint Name" parameter of the following commands will be displayed.
Please enter the name of the inspection point to be photographed and recorded with ugo.
• "Save Task Image" command
• "Save Task Video" command
• "Acquire Sensor Data (Bluetooth)" command

result

 [Normal], [Error], or [Device not found] will be displayed.
If [Error] or [Device not found] is displayed, please check if there are any errors in the Flow or inspection location settings.

*This does not indicate whether there are abnormalities in the image/video, meter readings, or threshold alerts.

detail

Various information will be displayed depending on the subject that was photographed and recorded.

- LiLz: "Uploaded" (indicates that the image has been uploaded to LiLz)
- hakaru.ai: Meter reading value
- Threshold judgment: If the threshold alert function is set, the normal/abnormal judgment will be displayed.
　- How to set up the threshold alert function for hakaru.ai
　- How to set up the threshold alert function for LiLz Gauge
- Error message: If an error occurs in the meter reading, an error message will be displayed.

 

◆ Report editing function

- Clicking the edit icon on the report screen will change the numerical value of the meter reading, the error judgment, and the text in the details field.
　Customers can edit and fill in this information themselves.
　Please see below for details.
- How to edit the meter reading results and details section on the report screen

 

 

 

◆ Report PDF output function

- Clicking the PDF output icon on the report screen will output the same content as the report screen in PDF format.
Report details screen

 

Output PDF

 

◆ Download function for images and videos within reports

- Clicking the download button on the report screen will output all images and videos from the report in a single zip file.

 

◆ Download images and videos in bulk from reports within a specified period .


- Clicking the [Export] button on the report list screen allows you to export all image and video files from reports created during a specified period.
　
*Please see below for details: Download images and videos from the report in bulk.
 

 

◆ Output reports for a specified period to Excel or CSV.

- Clicking the [Export] button on the report list screen will export the information contained in the reports created during the specified period.
　You can output the data in Excel or CSV format.
　
*Please see below for details: Output reports in Excel format.

 

◆ How to delete a report

- You can delete a report by clicking the [Delete button] on the report screen.
　A confirmation dialog will appear; please click [OK].

*Please note that deleted reports cannot be recovered. 
*Please exercise caution when deleting reports.
 

 

◆ Notes

Report list display: [Normal] [Abnormalities detected]

- If an error occurs during meter reading by ugo mini, it will display [Abnormal].
　Otherwise, it will always display "Normal".
　
*This does not indicate whether there are any abnormalities in the images/videos, meter readings, or threshold alerts.

 

*The company names and product names mentioned are trademarks or registered trademarks of their respective companies.