Activity Reports and Health Check

Table of Contents

・Function overview

・How to check activity reports

・Activity report display content

・Activity report screen

・Health check function

・Notes

◆ Function Overview

The activity report is a feature that clearly records in chronological order when ugo executed which flow, whether there were any problems along the way, whether it was working properly (online status), etc., and can be viewed on the ugo Portal.

With this feature you can:

・Understand ugo's behavior: You can check "when and which flow was executed" along a timeline.
・Early problem detection: If an error occurs while executing a command, you can immediately check the details. 
  This makes it easier to identify the cause of the problem and resolve it.
・Check operation status: You can always check whether ugo is properly connected to the network (online status), 
  and you will immediately notice if the connection is interrupted.

 

Health check is a function that automatically checks for hardware failures before ugo executes a flow.
The results of the health check can also be viewed in the activity report.

With this feature you can:

・Prevent problems before they occur: By checking for abnormalities before executing a Flow, 
  you can reduce the risk of starting a Flow while it is broken.
・Operate with peace of mind: ugo checks its own status, so you can use it for your daily work with peace of mind.

■Example of an activity report

◆ How to check the activity report

You can check the activity report by clicking the activity icon on the operation screen or operation screen.

◆ Activity report display contents

level	icon	name	detail	Service	Activity Type
0		EMERG	System unavailable	health_check	Health check : Robot damage occurred and repair is required.  *The level will change depending on the diagnosis result. *If the level is diagnosed as "EMERG" before running Flow, the Flow will stop without running.
1		ALERT	Respond quickly
2		CRIT	Emergency
3		ERR	Error occurrence state	health_check	Health check - Temporary abnormality (temporary overload) - Normal operation can continue *The level will change depending on the diagnosis result
				flow	Command Error
				battery	Charging failure
4		WARNING	Caution Required	system	Emergency stop switch ON
				battery	Low battery
				datacol	off-line
5		NOTICE	Notice to users	flow	Flow start, Flow interruption, Flow end, Command execution
				system	Restart, stop operation, emergency stop switch OFF, operator login, floor change
				battery	Charging started, charging completed
				datacol	online
6		INFO	information	health_check	Health check : No abnormalities found ; normal operation can continue. *Level will change depending on the diagnosis results.

*Currently, only hardware failure error codes are displayed when an error occurs.
　We plan to expand the number of error codes displayed in the activity report in the future.

◆ Activity report screen

	Item name	explanation
①	Robot name and serial number	The robot name and serial number are displayed.
②	Filter	You can change the activity to filter and view it.
③	Ascending/Descending Order Switch Button	The display order can be switched between ascending and descending order by occurrence time.
④	Target date switching button	You can select the day for which you want to view activity. Use the "-" and "+" buttons to switch between the previous and next day. Clicking on the date of the desired day will display a calendar dialog, allowing you to select the date you want to view.
⑤	Display Level Icons	It is displayed in four levels: red, orange, yellow, and blue. For details, see "Display Level Specifications."
⑥	Service Level	The service type and display level of the activity are displayed.

②Filter:

- Click the [Filter] button to display a dialog box where you can filter and change the activities to be displayed 

④Target date switching button:

- Click the [+] and [-] buttons on the left and right of the [Target Date] to switch the display to the next day and the previous day, respectively.

④Target date switching button:

- Clicking on the date in the [Target Date] box will open a pop-up calendar. 
　You can also switch directly to the date you want to view the activity report for.

Open Flow:

- Clicking the dropdown menu next to the [Start Flow], [Execute Command], or [End Flow] activity 
　will display the [Open Flow] button. 
　When you press the [Open Flow] button, the [Flow Editing Screen] will open in a new tab.

◆ Health check function

This function diagnoses hardware failures that occur on ugo devices and notifies you of the results.
The results are displayed in the activity report, and if an abnormality occurs, Flow will stop running.

The details of the health check function diagnosis results and the timing of diagnosis are as follows:
 

■ Health check diagnosis results

icon	Activity Report Display Level	Error Level	Robot condition and operational response
	EMERG	fatal	Robot damage has occurred and repair is required. *If the level is diagnosed as "EMERG" before Flow is executed, Flow will stop without being executed.
		critical
	ERR	error	Temporary abnormality (temporary overload) Normal operation can continue
		warning
	INFO		No abnormalities, normal operation can continue

■Diagnosis timing

Timing of diagnosis	remarks
When the service starts	It will be diagnosed automatically.
Every 12 hours after service startup	It will be diagnosed automatically.
Before running Flow	When you run a Flow from the operation screen or schedule function, it will be automatically diagnosed just before it runs. If the activity report display level is diagnosed as "EMERG", the Flow will stop without running.

■ Health check Example of display when an error occurs

- If an error is detected during a health check, the activity report will show "Error" in red. 
　Clicking the dropdown menu next to the "Health Check" activity that shows an error 
　will display the "Error Code," "Error Level," and "Error Description," as shown in the image below.

- If an error is displayed, please contact us with the error code, error level, and error details. 

[Contact Information] 
- Email: [e-mail] 

*We accept inquiries via email 24 hours a day. Please feel free to contact us. We will reply within 1 to 3 business days.

◆ Notes

- Activity reports will show information after updating to ugo OS v4.1.0. 
　Information before updating to ugo OS v4.1.0 will not be available.