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ugo Support Center

Low Battery Notification Function

  • Updated

This feature is available on ugo Pro, mini, and Ex running ugo OS v4.3.0 or higher.

 

◆Function Overview

We have implemented a low battery notification feature that automatically sends a notification to your email or messaging app when ugo's battery level drops below 20%.

The low battery notification will include the date and time, floor name, and robot name.
*The building name and ugo serial number will be included in the notification in a future update.

Notifications can be sent via three methods: email, Slack, and Elgana.

When you set up the notification function , the following message will be sent to you via email or various messaging apps.

 

Notification sample

 

 

 

◆Conditions for sending low battery notifications

- ugo must be online when its battery level drops below 20%.

- If the battery level drops below 20% while ugo is online, a low battery notification will be sent.

- If ugo is offline when the battery level drops below 20%, no low battery notifications will be sent.
　Even if ugo comes back online later, the low battery notification will not be sent.

- If the battery level is below 20% when ugo is powered on and it comes online, a low battery notification will be sent.

- If you charge ugo after receiving a low battery notification and the battery drops below 20% while ugo is running, 
　another low battery notification will be sent.

※ugo must be online at all times.

 

◆How to set up the notifications

Please register the email address or messaging app ("Slack", "Elgana") to which notifications will be sent using the method described in "How to set up the notification function" .

Low battery notifications will be sent at an emergency level.


If you set up the notification function, low battery notifications will be sent to from all ugo robots belonging to the building for which the notification is set, regardless of the notification level.

For details about the notification function and notification levels, please see here.

 

 

 

 

※The company names and product names listed are trademarks or registered trademarks of the respective companies.