There are three possible cases when you cannot navigate the map:
・If the map cannot be loaded
Please refer to this article → When navigating the map, the map is not displayed on the ugo operation screen.
・If map correction is not done (correction is misaligned)
Please refer to this article → Map correction is not possible when patrolling the map (correction is misaligned)
・If the map stops during a tour
Please refer to this article → The robot stops when patrolling the map.
If the issue persists or you have any other questions, please contact us at the address listed below.
[TEL: 050-8892-6157 (Weekdays 10:00~17:00) Mail: support@ugo.plus]