Announcements
- Regarding Customer Support Response During Summer Holiday (07/27/2026)
- Issue Regarding Speed Limit Zones (07/13/2026)
- [Advance Notice] ugo Portal System Maintenance Announcement (2026/05/26)
- [Resolved] Regarding the outage and resolution of the ugo Portal operation screen (2026/5/01 12:50)
- Notice regarding changes to command types, such as the "Flow Repeat" command (2026/04/15)
- Regarding the inconsistency in the display of ugo online status on the operation screen and the provision of recovery functions (2026/04/23)
- [Important] How to switch to the SkyWay V2 compatible operation screen after updating to ugo OS v4.4.0 (2026/04/06)
- [Important Notice] Service termination for some robot models, and a request to change network settings (whitelist) and update the OS (v4.4.0) due to the WebRTC platform switch (2026/03/23)
- Notice Regarding Changes to the Command Type of the "Position Adjustment" Command (2026/03/12)
- Maintenance Notice (2025/10/10)
- [ugo × LiLz] Request for LiLz Connection Information Reconfiguration (2025/09/16)
- [ugo Pro / Ex / mini] Announcement of the release of the daily and periodic inspection manual (2025/09/04)
- [Important] Terms of Use Update Notice (2025/08/26)
- Regarding inquiries during the summer holidays (July 30, 2025)
- [Release Information] Feature release to improve driving safety (2025/07/09)
- [Important] Regarding the warning that appears when accessing ugo Portal with Microsoft Edge (updated 2025/05/26)
- [ugo Portal] Notice of site URL change (2025/05/19)
- Notice and request to customers using [ugo × LiLz] (2025/04/11)
- Upcoming update schedule and precautions [2025.02.25]
- Year-end and New Year holiday operating hours [2024]
- Notice and request to customers using [ugo mini (evaluation unit)]
- Notice and request to customers using the [Schedule function/Elevator link function]
- Regarding the impact of Typhoon No. 10 on our customer support desk (updated August 30)