This call button (smalia) is the product adopted for customers receiving deliveries from July 2026 onward.
The conventional call button has been discontinued by the manufacturer, and this is its successor.
The call button is available only to customers with an optional contract.
If you wish to use it, please contact our company.
・Supported model: ugo Pro (G4)
・Supported units: Manufactured from March 2025 onward
・ugo OS: Version 4.6.0 or later
◆Table of Contents
・Registering the Call Button as an IoT Device
・Enabling Reception of the Call Button
・Setting Up Call Button Notifications via Email and Various Messaging Apps
・When Changing the Building or Floor to Which ugo Belongs
・When Transferring the Call Button to Another ugo in the Same Building
・About Responding to the Call Button
◆What is the Call Button?
- The call button is an IoT device that emits a beacon signal when pressed. ugo detects this signal and has a function to display a message like the one below on the operation screen when the button is pressed. - Additionally, it can be set to notify via email or various messaging apps when the button is pressed. Through ugo, operators can communicate with customers, or staff receiving notifications by email or messaging apps can rush to the customer's location.
■Popup Display on Operation Screen
■Notification Sample
◆Installation Method
①Please confirm that the claw on the right side of the button holder is retracted.
②Insert the button holder into the opening of the fan ventilation hole located above the chest sensor on the body unit.
③Slide the button holder to the left so that the claw on the left side of the button holder fits the shape of the fan ventilation hole opening.
④Move the sliding part inside the holder to the right so that the claw on the right side of the button holder fits the shape of the fan ventilation hole opening, and secure the holder.
⑤Fit the call button body according to the shape of the button holder. Make sure the LED of the call button faces upward.
⑥Align the projection on the cap with the groove of the button holder, cover it, and rotate counterclockwise to lock. *Attach at the angle shown in the figure and turn until the call button’s LED is visible through the LED confirmation window.
⑦This completes the installation of the call button.
◆Registering the Call Button as an IoT Device
Initial setup can only be performed by operators with "Organization Administrator" privileges.
For information on operator privileges, please refer to the following pages.
・Operator Privileges and Roles
・Operator Management
①From the global menu, select 【Data Management】 ＞ 【IoT Device Management】.
②Click the 【New Creation Button】 (＋ button) at the top right of the screen.
③On the 【IoT Device Registration】 screen, enter the following information.
| Item | Description | |
| ① | Model | Please select 【smalia Button-type Beacon】 from the dropdown. |
| ② | Identifier | Enter the alphanumeric characters of the 【Identifier】 listed on the "Asset Management Tag" attached to the back of the call button. Note that this is not the product ID. |
| ③ | Name | Enter any desired name. |
| ④ | Description | This is a memo field for customer use. Enter as needed. |
| ⑤ | Connection Profile | Please select 【Button Press Detection Profile】 from the dropdown. |
| ⑥ | Building | Select the building where the call button will be operated. |
| ⑦ | Floor | Select the floor where the call button will be operated. |
④After entering, click 【Register】. This completes the IoT device setup.
◆Enabling Reception of the Call Button
①From the global menu, click 【Command List Settings】.
②Select the command list to which you want to add the 【Beacon Detection (Bluetooth)】 command.
③From the command picker’s 【Record】 tab, add the 【Beacon Detection (Bluetooth)】 command. Enter the parameters as follows: The 【Name】 field will automatically be filled with 【Search for "IoT Device Name"】. Select the 【IoT Device Name】 set in the previous step for the 【Target Device】. Do not enter anything in the 【Checkpoint Name】 or 【Remarks】 fields. Choose 【Unlimited】 for the 【Scan Time】.
④Click 【Update】 to save the configured command list.
⑤Open the operation screen and click the configured 【Beacon Detection (Bluetooth)】 command.
Confirm that the message "IoT Device: Scan started..." appears at the bottom left of the operation screen. *The default command name is 【Search for "IoT Device Name"】.
⑥Confirm that the 【Bluetooth icon】 at the top right of the operation screen turns blue, then press the call button.
⑦When you press the call button, a dialog like the one below will appear on the operation screen with a notification sound for 10 seconds, then disappear automatically. A notification sound will also play from the ugo Pro cart unit. *The notification volume follows the volume settings of the computer or ugo. For how to adjust ugo’s volume, please refer to here.
◆Setting Up Call Button Notifications via Email and Various Messaging Apps
※Notification settings can only be configured by accounts with "Organization Administrator" privileges.
- By configuring the notification function as described in How to Set Up Notifications, when the call button is pressed, the following content will be sent via email or various messaging apps. - Call button notifications are sent at the information level. If the notification destination is set to emergency or warning levels, call button notifications will not be sent. - For setup methods and notification levels, please refer to the following page: How to Set Up Notifications
◆When Changing the Building or Floor to Which ugo Belongs
①Add the 【Beacon Detection (Bluetooth)】 command configured for the call button to the command list of the new building. Enter the parameters as follows: The 【Name】 field will automatically be filled with 【Search for "IoT Device Name"】. Select the 【IoT Device Name】 set in the previous step for the 【Target Device】. Do not enter anything in the 【Checkpoint Name】 or 【Remarks】 fields. Choose 【Unlimited】 for the 【Scan Time】.
②On the 【IoT Device Registration】 screen, select the new building and floor from the dropdown menus and save the settings by clicking 【Update】.
③Open the operation screen and click 【Reload Device Definitions】.
④Click the 【Beacon Detection (Bluetooth)】 command. *The default command name is 【Search for "IoT Device Name"】.
⑤This completes the setup for changing the building or floor to which ugo belongs. When the call button is pressed, the notification message will be sent with the updated building and floor information of the ugo.
◆When Transferring the Call Button to Another ugo in the Same Building
This explains the procedure for call button settings when transferring the call button from ugo A to ugo B within the same building.
①Open the operation screen of the ugo to which the call button was transferred and click 【Reload Device Definitions】.
②Click the configured 【Beacon Detection (Bluetooth)】 command from the command list. *The default command name is 【Search for "IoT Device Name"】.
③This completes the setup for transferring the call button to another ugo in the same building.
◆How to Replace the Battery
①Remove the call button from the button holder.
②Turn the back cover of the call button counterclockwise to open it.
③Replace the button cell inside. Button cell type: CR2450 3V
④Fit the back cover of the call button so that it matches the groove shape of the button holder and turn it clockwise. This completes the battery replacement.
◆About Responding to the Call Button
- Due to product specifications, please allow about 10 seconds between presses of the call button. If pressed repeatedly at intervals shorter than this, detection may not work correctly.
- If the button is pressed and held, the signal will be sent to ugo after the button is released.
- Currently, it takes about 5 to 10 seconds from pressing the button until notifications (voice, email, etc.) are received. Occasionally, the same notification may be received twice. We are considering improvements to this response time in future ugo OS updates.
◆Precautions
- The call button press is detected and notified only while the 【Beacon Detection (Bluetooth)】 command is running. If ugo is powered off, the Bluetooth icon will be off after reboot. After powering on, please run the 【Beacon Detection (Bluetooth)】 command on the operation screen to turn the Bluetooth icon on.
- The call button notification volume follows the volume settings of the computer, smartphone, or ugo. If no notification sound is heard, please check the volume settings on your computer, smartphone, or ugo. - For how to adjust ugo’s volume, please refer to the following page: ugo Speaker Output Volume Mechanism and How to Set It
- When returning the unit to our company or transporting it between customer locations, be sure to remove the call button from the body unit. Packing and transporting the unit with the call button attached may cause damage.