Account Settings

Table of Contents

・Function overview

・How to change basic information

・How to change your password

・How to set up two-step authentication when logging in

◆ Function Overview

Users (operators) who operate ugo can set and change their account name, login ID (email address) and password, login authentication method (two-step authentication), and ugo Portal display language.
*If you have forgotten your password, please see here .

◆ How to change basic information

Set or change your name, login ID (email address), and ugo Portal display language.

① Click the operation screen > user icon > account settings.

② The [Basic Information] screen will appear, so change each item.

	item	explanation
①	Last name	Enter your last name. This will be your display name in the ugo Portal along with your first name. (For example, "Caller" on the report screen.)
②	name	Enter your first name. This will be your display name in the ugo Portal along with your last name. (For example, "Caller" on the report screen.)
③	Login ID (email address)	Enter the email address you use to log in to ugo Portal. We recommend using an email address you normally use, as a login notification will be sent to you after you log in to ugo Portal.
④	Language Selection	You can choose the display language of ugo Portal from Japanese or English.

③After entering each item, click [Update] at the bottom right of the screen.

◆ How to change your password

*If you have forgotten your password, please refer here .

① Click the operation screen > user icon > account settings.

②The security screen will appear, so click the [Change] button next to your password.

③The [Change Password] screen will appear, so enter each item.

	item	explanation
①	Old password	Enter your current password to log in to ugo Portal.
②	New Password	Enter the new password you will use to log in to ugo Portal. Rules for entering a password: ① At least 10 characters, no more than 32 characters. ② A combination of at least three of the following: (1) uppercase letters, (2) lowercase letters, (3) numbers, and (4) special characters . *Special characters refer to the following 32 symbols:  !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~ ③ The password must not contain an email address.
③	New password (confirm)	Re-enter the new password you entered in step 2.

Examples of bad passwords where your email address is included

email address	[e-mail]	explanation
Bad password example ①	AAAAAA [e-mail] bbb	It contains a part of the email address string.
Bad password example ②	[e-mail]	The comparison is case-insensitive.

④After entering each item, click [Update] at the bottom right of the screen.

◆ How to set up two-step authentication when logging in

To further secure your account, ugo Portal offers two-factor authentication in addition to the standard password authentication.
This requires you to enter not only your password when logging in, but also an additional authentication code sent to you by one of the following methods:

- Verification code sent to your registered email address
- SMS verification code sent to your registered mobile phone number

By setting up two-step authentication, even if your password is leaked, you can significantly reduce the risk of unauthorized login by a third party, allowing you to use ugo Portal more safely.

① Click the operation screen > user icon > account settings.

②The security screen will appear, so select the authentication method from the drop-down menu next to [Authentication Mode].
　There are three authentication methods:
　・Password authentication
　・Password authentication + email authentication
　・Password authentication + SMS authentication

③After selecting the authentication mode, click "Update" at the bottom right of the screen.