Q. When I press the battery icon on the operation screen, the battery level is not displayed as a number. Is it broken?
A. It is not broken. This is by design. Starting with ugo Portal Ver.1.11.4 (December 23, 2024), the battery level for ugo mini no longer displays numerical values, and has been unified into a 4-level icon display.
| Battery Level | Icon When Not Charging | Icon When Charging |
| Battery level 60% or higher | ||
| Battery level between 60% and 30% | ||
| Battery level between 30% and 10% | ||
| Battery level below 10% |
Q. The battery icon shows a “?”
A. The battery information cannot be retrieved. Please try the following: ① Reload the operation screen (browser) ② If the issue persists, restart the ugo device If the issue still does not improve, please contact us.
◆Contact Us
If you have any other questions, please contact us at the following.
ugo Technical Support Team
✉️ cs@ugo.plus